Privacy Policy
Last updated on March 19th, 2024
1. Introduction
This privacy policy (the "Privacy Policy") applies to your use of the website of Razorpay hosted at razorpay.com, the Services and applications on mobile platforms. The terms "we", "our" and "us" refer to Razorpay and the terms "you", "your" and "User" refer to you, as a user.
2. Information We Collect
We collect, receive and store your Personal Information. The Personal Information collected will be used only for the purpose of enabling you to use the services provided by us, to help promote a safe service, customize User experience, detect and protect us against error, fraud and other criminal activity.
3. Account Information of Merchants
If you create an account to take advantage of the full range of services offered on Razorpay, we ask for and record Personal Information such as your name, email address and mobile number. We may collect and store your Sensitive Personal Data (such as financial information, bank account, and KYC documents).
4. Customer Information
We store customer information such as address, mobile number, Third Party Wallet details, Card Details and email address making payments through Razorpay checkouts.
5. Cookies
We send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. Users can opt-out of sharing this information by deactivating cookies in their browser settings.
6. Security
Your account is password protected. We use industry-standard measures to protect the Personal Information that is stored in our database. We follow industry-standard best practices on Information Security.
7. Complaints and Grievance Redressal
If you have any concerns regarding your Personal Information, you may contact our Grievance Officer:
DPO: Mr. SHASHANK KARINCHETI
Razorpay Software Private Limited
Address: No. 22, 1st Floor, SJR Cyber, Laskar - Hosur Road, Adugodi, Bangalore - 560030
Email: disclosures@razorpay.com
Acceptance Details
PREMCHANDRA KUMAR
ceovistertech@gmail.com
2024-03-19
10.26.143.237